Question

As a mentor or mentee, you want to have a better understanding of mentorship requests. How does the system handle these request types so that mentors and mentees can connect?

Answer

Offer to mentor request life-cycle

Here's how the process works for offers to mentor:

A sender sends an Offer to mentor to a potential mentee. At this point, the request has a Pending status and shows in the receiver's Received list on their My Mentorship Requests page.
The receiver accepts or dismisses the request.

If dismissed, the request takes a Dismissed status. The request remains in the receiver's Received list, from which they can still accept the request later.

If the receiver either books a session on the sender's profile or sends a Session request, the request takes an Accepted status. Sending a Session request begins a separate request life-cycle, as outlined next.

Session request life-cycle

Here's how the process works for requests to be mentored:

A sender sends a Session request to a potential mentor. At this point, the request has a Pending status and shows in the receiver's Received list on their My Mentorship Requests page.
The receiver accepts or dismisses the request.

If dismissed, the request takes a Dismissed status. The request remains in the receiver's Received list, from which they can still accept the request later.

If the receiver books a session, the request takes an Accepted status.

More info

If you dismiss a request, the sender is not notified of the dismissal. The request remains in your Received list, and you can choose to accept the request later.

A sender is able to send multiple requests to a receiver, even if initial requests are still Pending. If a sender has sent multiple requests, all related requests (either Pending or Dismissed) take an Accepted status when one request is accepted.

Question

Answer

Offer to mentor request life-cycle

Session request life-cycle

More info

See also