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How to view track progress

Learn how to gauge the effectiveness of track content by viewing the progress assignees have made through the track.

Written by Chris Ramlow

Scenario

As an admin or content owner, you want to gauge the effectiveness of content items in a specific track. You may also want to see this data in detailed report.

Solution

View track progress through View Insights

This view shows each content item within the track and how many of those assigned to it have completed it, helping you gauge where people may be getting stuck in a track and where they are most engaged.

To see this:

  1. Access the track whose progress you want to view.

  2. Open the context menu (button with three dots) and select View Insights.

Equivalent content in the Items Progress grid

If the track contains an equivalency (a set of content items where completing any one satisfies the requirement), its row in the Items Progress grid carries an Equivalency type pill. Click anywhere on that row to expand it and see each option, with how many learners have completed it and how many are in progress.

The expanded panel opens with a summary line reading Equivalent Contents, the number of learners assigned to the section, and - if there are any - the number exempted from it. Each option also has its own View Progress by Assignee icon, which opens the roster filtered to the learners who engaged with that option as part of this track.

The Assignments bar on the equivalency row and the Assigned count in the panel can differ. The bar counts only learners who are not started, in progress, or completed, while the panel's Assigned count also includes learners exempted from the section.

Adding new content to assigned tracks

Please note for users who have completed a track they won't be affected by any new items added to the track since they've fully completed it as it was initially assigned to them. You can add (nest) a track into a parent track and the above also applies when adding tracks to tracks as a content item.

For completions, statuses wont change for either users who have completed a track, which will still show completed, or those who've not started it or have it in progress when new content is added - statuses will still show not started and in progress respectively.

Additionally, for new users or users still consuming the track when new content is added they will be assigned to this new track item and their progress indicator adjusts, growing slightly larger denoting the new additional requirements.

Go deeper

Use PlusPlus rating and survey tools

In addition to viewing track progress, you can view ratings and use surveys to get feedback on track content. These tools are available across all PlusPlus content types. For more, see PlusPlus 101: How to get user feedback.

Track progress reporting

We've recently updated the way user assignment progress now reports where we only consider mandatory track items - optional content in the track is not measured in the report.

To export this report to CSV format, the download process is as follows:

Edit the track via the 3 dots then click View Roster.

From here, first select the users on the left you want to report on, which can be a filtered set or all assignees, and on the right side click the arrow next to Bulk actions, then click on Export CSV

If the track contains equivalencies, the export also includes a Satisfied By column for each one (named after the equivalency), showing which option each learner completed to satisfy it. Multiple options are comma-separated, and a blank cell means the learner has not yet satisfied that equivalency. See Creating Equivalent Content Items in Tracks for details.

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