As an admin or content owner, you want to gauge the effectiveness of content items in a specific track. You may also want to see this data in detailed report.

This view shows each content item within the track and how many of those assigned to it have completed it, helping you gauge where people may be getting stuck in a track and where they are most engaged.

To see this:

Please note for users who have completed a track they won't be affected by any new items added to the track since they've fully completed it as it was initially assigned to them. You can add (nest) a track into a parent track and the above also applies when adding tracks to tracks as a content item.

For completions, statuses wont change for either users who have completed a track, which will still show completed, or those who've not started it or have it in progress when new content is added - statuses will still show not started and in progress respectively.

Additionally, for new users or users still consuming the track when new content is added they will be assigned to this new track item and their progress indicator adjusts, growing slightly larger denoting the new additional requirements.

In addition to viewing track progress, you can view ratings and use surveys to get feedback on track content. These tools are available across all PlusPlus content types. For more, see PlusPlus 101: How to get user feedback.

We've recently updated the way user assignment progress now reports where we only consider mandatory track items - optional content in the track is not measured in the report.

To export this report to CSV format, the download process is as follows:

Edit the track via the 3 dots then click View Roster.

From here, first select the users on the left you want to report on, which can be a filtered set or all assignees, and on the right side click the arrow next to Bulk actions, then click on Export CSV