As an admin or content owner, you want to set an expiration date for content assignments so that they can be reassigned via an automated rule when no longer considered valid. This is especially useful for compliance content that needs to be completed every year, for example.

When you assign the content to someone, the expiration date is automatically set based on the number of days you defined. You can change the expiration date during the assignment process or you can override the expiration date after assignment.

Completion settings include a Time to complete (which determines the default due date) and a Time to expiration (which determines how long an assignment is considered valid). Due dates apply to when someone should complete a content assignment and expiration dates are when content can be reassigned.

You can always manually reassign content to someone who has dropped, completed, or been exempted from an assignment, but rules can only reassign content automatically once its assignments reach their expiration date.

Please note when viewing expired user assignments that you will not see expired assignments for expired assignments by default and will want to filter explicitly by adding one or both of these filters depending on your use case:

Expires at is the date after which the assignment is no longer valid. It is set at assignment time if the content item has the "Time to Expiration" checkbox set. Yes the date can be in the future.

Remember that you cannot reassign content, such as a Course, to a user if their status is not equal to Completed as this would create a double active assignment which is not possible in the platform. You'd have to first perform one of these three actions: Mark as Exempted, Mark as Completed, or Drop

Using the Time to Expiration model, let's consider a useful scenario where you want to reassign an onboarding compliance track and all its child items to returning interns after 8 months who are now FTEs.

Here are the steps you'll follow:

As you cannot re/assign users to any content with an active status (AKA In Progress or Not Started) set the Time to Complete (TTC) to assign users with incomplete/active assignments or manually mark them inactive - see this new article for more details on this which also shows how to utilize the Bulk action to not have to tediously mark each active user individually.

Here you can see the active status per an excerpt from this article - Assignment and Re/assignment Management Best Practice:

So, you can reuse a track every 12, 3, 1 months (or by whatever cycle you need) by ensuring:

A new feature just added early November 2024 is the ability to Mark As Expired those users who've failed to finish the assignment per the time to complete date.

This is very useful on relevant content items when there's more than a few users to expire for reassignment.

What's exciting is what is future plans coming up for Tracks where most of the manual processes mentioned above are removed with a new upcoming feature: Tracks are special" which will go through all the active assignments, set them to expired, then reassigns to the track to guarantee new assignments to the track and all it's child content items.