It's very straightforward to update roles for users you want to promote from regular to an organizer or admin, or downgrade a previous role level.

To change a user's role you'll find it quickest to look them up via the People dashboard.

To get to the People dashboard, click on the drop-down menu next to your profile name on top right of any page

You'll find the DASHBOARD menu 4th item from the bottom

Once on the People dashboard, type the user name in the Name filter

Now click directly on the user's name in bold

You'll land on that user's profile page which you'll next click on the 3 dots, then on Edit

Now scroll to the very bottom of this page and under Admin Settings you'll see the drop-down on the right to select another role

To complete the role change, click Save at the top right of the page