Scenario

As an admin or content owner, you want to change the default notification settings on an individual event type.

Solution

Change the Notifications settings for the event type, following these steps:

  1. Access the event type whose notifications you want to change from the default settings.
    Or, you can set these up when creating a new event type (profile menu > Add Event Type).

  2. Open the context menu (button with three dots) and select Edit.

  3. Go to Notifications.

  4. Use the toggles to turn notifications off or on and specify the timeframe for notifications.


    The checkmark-gear icon (indicating a default setting) is replaced by an Undo button. Click the Undo button to return the setting to the default.

  5. Optionally, add blurbs to the templated notifications to give more information specific to the event type.

  6. Save your changes.

Go deeper

Updating event notification default settings

As an admin, you can update default event notification settings system wide at Settings > Events > Notifications.

Customizing event notifications

As an admin, you can view and customize our built-in notification templates by accessing Settings > Notification Templates and clicking Access notification templates. You can update event notifications (among other types of notifications) there. To learn more, see How to customize notification templates.

Learning more about PlusPlus notifications

PlusPlus comes with a slew of notification templates built in. They let team members know about account signup confirmations, how to reset their password, reminders to respond to surveys, and much more. These notifications are sent via email and Slack integrations, so team members can always stay in the loop with what’s going on in PlusPlus.

Learn more at PlusPlus 101: Getting started with notifications.

Email and Slack integrations

Since notifications come through email and Slack, you’ll want to check out more about how PlusPlus integrates with these systems. For more, see:

See also

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