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How to set up cutoffs for event enrollment and check-ins
How to set up cutoffs for event enrollment and check-ins

Learn how to configure how early or late people can enroll, drop, and check into an event.

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Written by Jonathan Allston
Updated over a week ago

Scenario

As an admin or content owner, you want to set up cutoff policies for an event. These can include configuring how early or late people can enroll, drop, and check themselves into an event.

Solution

Set up Attendance Policies for the event type, using the following steps:

  1. Access the event type you want to configure cutoffs for.
    Or, you can set up Attendance Policies when creating an event type.

  2. Open the context menu (button with three dots) and select Edit.

  3. Go to Attendance Policies.

  4. Set up the following cutoff policies by turning them on/off with the toggle and specifying timeframes for the cutoffs:

    • Enrollment opens cutoff - determines how early someone can enroll in a scheduled event of this type

    • Enrollment closes cutoff - determines how late someone can enroll in a scheduled event of this type

    • Enrollment drop cutoff - determines how late someone can drop their enrollment in a scheduled event of this type


    • Self check-in opens cutoff - determines how early someone can check themselves into a scheduled event of this type, provided you are allowing Self check-in for this event type

    • Self check-in closes cutoff - determines how late someone can check themselves into a scheduled event of this type, provided you are allowing Self check-in for this event type

  5. Save the event type.
    The attendance policies are applied to all future scheduled events of this type.

Go deeper

Cascading updates to already-scheduled events

When you update attendance policies at the event type level, your changes can cascade to already-scheduled events of that type. Your changes only cascade to already-scheduled events if corresponding settings on a scheduled event are configured to use the event type default.

Should I allow self check-ins?

Self check-in allows attendees to sign into PlusPlus and check themselves into an event, the advantage being that an event facilitator does not have to manage check-ins for everyone. Turning on Self check-in also permits you to use automatic check-in settings (like Auto check-in on VC join) that will likely improve your check-in rate on events and record attendance more accurately.

On the other hand, if there is ever a concern that people will check themselves into an event without actually attending, turning off Self check-in would help prevent this.

Unenrolling on Google Calendar invite declines

In Attendance Policies for an event type, you can configure whether the system will unenroll people from a scheduled event of this type if they decline a Google Calendar invite for the event. This keeps the attendee (or an event facilitator) from having to drop the event separately in PlusPlus.

Keep in mind that this setting unenrolls people from an event if they decline a single timeslot for an event spanning multiple timeslots. Also, if the attendee uses Google Calendar to automatically decline invites when out of office, for example, PlusPlus honors the decline and unenrolls the person from the event.

See also

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