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How to create automated rules

Learn how to use the self-serve automated rule feature to build rules for repetitive workflows.

Written by Chris Ramlow

Scenario

As an admin or site owner, you want to automate repetitive workflows for content assignments, group management, and event enrollment.

Solution

Build an automated rule using the steps below:

  1. Understand the rule you need to create, based on your repetitive workflows.
    For more info on how automated rules work, see PlusPlus 101: Create automated rules for repetitive workflows.

  2. Create a People dashboard segment to define the people your rule applies to.
    Segments are required to define a condition on which a rule is based. If you still need to create a segment for your rule, find out how at How to use segments work.

  3. Go to profile menu > Dashboard > Automated Rules.
    The Automated Rules dashboard opens.

  4. Click New Automated Rule.
    The New Automated Rule page opens.

  5. Enter a Name for the rule.

  6. Select a People Segment to define the Condition for the rule.
    You can select the segment you created in step #2 or select another existing segment.

  7. Select an Action the rule should take when the condition is met.


    There are nine actions available:

  8. Further configuration options appear based on the Action selected. For more details, follow the links for each action above.

  9. Configure the remaining options for the rule, based on the Action selected.

  10. Click Publish.


    The system begins evaluating the new automated rule on a nightly basis.

Recurring Enrollment with automated rules example

Automated rules, to simulate a recurring “subscribe to series” experience, can be used by automatically enrolling learners into each upcoming event in an Event Series.

How it works

  1. A learner clicks Save on the Event Series (not an individual event).
    This creates a self-assignment behind the scenes.

  2. Create a People Segment with the filter:
    Assigned = [Event Series Name]

  3. Create an Automated Rule:

    • Condition: the People Segment created above

    • Action: Enroll to an upcoming event of a recurring event type

    • Target: the same Event Series

  4. The rule runs on a nightly schedule and enrolls learners into each newly scheduled event in the series.


Things to keep in mind

  • Nightly cadence
    Enrollment is not immediate. If a learner clicks Save today, they will be enrolled the next time the rule runs (typically overnight).

  • Unsubscribe path
    Learners can unsubscribe at any time by dropping the saved assignment. This removes them from the segment and stops future enrollments.

  • Series naming
    Ensure the Event Series itself name is evergreen, e.g. "Insights Games" with each month as a scheduled event under it, rather than a new name/series per month, otherwise a new save + segment + rule will be needed every time.


Go deeper

Learn more details about the actions rules can take by reading our articles on automating content assignments (the Assign a content item action), group management (Assign to a group action), and event enrollment (the actions for enrolling in events by track and event type). Coming soon, we will also offer an action for badge assignments.

See also

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