Scenario
As an admin or content owner, you want team members to be able to book sessions with experts within an office hour series.
Solution
Office hours are based on series, so if you don't have a series yet to schedule an office hour for, learn how to create an office hour series.
Access the office hour series you want to schedule an office hour for.
Open the context menu (button with three dots) and select Schedule.
Select a Host for the session.
The host should be a subject matter expert for the general topic the series covers.Select a Location for the session.
The system will calculate local time at other locations for online events.Optionally, you can update the Enrollment settings for the session, including configuring whether the session is in person, online, or available in both formats.
Publish the session.
The session is discoverable in the Catalog and team members can book it.
We recommend bulk duplicating office hours. Go deeper on why.
Go deeper
Setting session duration
Office hours are designed to be about 15 minutes in duration so that team members can have a quick, targeted discussion with an expert about a particular topic. When you set the Expected Duration for an office hour series, you are telling team members how much time you expect to give to a single office hour discussion. When you set the Duration for an individual office hour, you are providing a window in which people can have these discussions—that could be an hour (default setting) or more or less, depending on the host's schedule.
Recording past, off-platform office hours
You can add past office hours to PlusPlus to capture off-platform sessions in engagement data, user bios, and so on. This keeps PlusPlus as the source of truth for recording enablement activity.
Bulk duplicating office hours
We recommend bulk duplicating office hours so that you can schedule them on a regular basis. This gives team members more opportunity to book sessions when they need help and get their questions answered.
Learn more about bulk duplicating office hours.
What if no one books my office hour?
If no one books a scheduled office hour, the system automatically removes the session from the host's calendar.