The Manager Portal gives managers access to their direct reports' PlusPlus profiles all in one place, offering a wealth of information on what direct reports are doing in their instance PlusPlus.
How the Manger Portal works
Video demonstration on Manager Portal.
Manager Portal walkthrough
As a manager with at least one direct report, to see details, go to MyHub from the top global menu, then down to My Directs widget, and to the Manage link
Clicking on the Manage link takes you to My Manager Portal, My Directs, left side of page
Within this My Directs page you can find statistics on direct reports, such as content consumption and other meaningful metrics. You can also export selected details to CSV from the top right button
From the 3 dot edit menu on the right, with a specific direct selected, you have quick access to the employee profile, to manage their content and assignments, and a few mentorship related options
Clicking on a direct's highlighted name link takes you to their platform profile where you can see more details with content Engagement
Profiles
There are two main pages in the direct report's profile: Profile (which also includes enablement impact states) and Engagement.
On this page managers can view profiles for each of their direct reports, including their bio, upcoming sessions they're hosting, testimonials, and more.
Enablement impact stats show managers what their direct reports are offering in PlusPlus (mentorship stats, events hosted, articles created, and so on). “Impact” refers to the number of people affected by a person through our platform. People are impacted when they consume content, events, and sessions offered by the person whose impact we are measuring.
Impact over time - a bar chart showing the content types over which the direct report has ownership in some way (hosting, presenting, creating, and so on) by quarter, along with an indication of how many people they have impacted with their offerings over the same period
Upcoming impact - the upcoming events and sessions the direct report has ownership of
Impact by content type - individual panes for each content type showing people impacted, star ratings, and reviews for the content of that type the direct report has offered
Testimonials - personal testimonials about the impact the direct report has had; this info is on the Profile page as well.
Note that some impact widgets will not display, such as Impact by content type, if there's no impact in that type.
Engagement
The Engagement page shows managers what their direct reports are consuming in PlusPlus (events attended, tracks completed, content assignments, and so on). You can see direct report engagement from the following perspectives:
Upcoming - the content the direct report is assigned to or the events or sessions they are scheduled to participate in; you can also see their progress relative to a due date where applicable
Content completion by tags - the tags attached to content the direct report has completed, along with the number of content items they've completed per tag for the past 90 days and for their whole user history
Consumed content - a line chart showing both assigned and completed content by quarter for the direct report
Recent activity - shows all recent activity for the direct report related to content, including events or sessions they have presented or hosted
Manage Direct Assignments
From the Directs assignments page, you have the same capability of that of the Assignments Dashboard, however, if you're a manager with a regular user role, not a platform Organizer or Admin, you won't have access to the dashboards - here you have full assignments access with any role
Go deeper
Notifications provide another way for managers to stay in the loop on what their direct reports are doing in PlusPlus. You can customize notifications to copy a manager on emails about content assignments, assignments that are overdue, event enrollments, and so on.
For more, see PlusPlus 101: Getting started with notifications.