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How to manage office hour enrollment settings

Learn about setting session caps and configuring in-person and online enrollment for office hours.

Written by Chris Ramlow

Scenario

As an office hour series owner, you want to know your options for managing office hour enrollments, including setting capacity, choosing the session type, and configuring in-person and online enrollment.

Solution

Setting enrollment capacity

Capacity for office hours is set at the office hour series level. In the Booking Capacity section of the office hour series, set a Session Cap. When left blank, the field shows "Unlimited" as its placeholder, meaning no per-session cap is enforced.

We recommend setting a low session capacity for office hour series because office hours are designed to provide quick, targeted, small group discussions — easier to facilitate with fewer attendees.

Choosing the session type for an individual office hour

When you schedule an individual office hour, the Enrollment section prompts you to "Select the session type below" and offers two options:

  • 1:1 Session — when selected, the session reveals a required Attendee field (singular) where you assign one specific person to the session.

  • Multiple Attendees — when selected, the session reveals an Attendees field (plural, multi-select) where you can assign one or more specific people to the session.

In-person and online enrollment methods

Below the session type, the Enrollment section prompts you to "Select the enrollment methods for this session below." The two methods are independent checkboxes — you can enable one or both:

  • In-Person Enrollment — enable to offer the office hour at the physical location. The physical location itself is set in the separate Location & Time section of the office hour.

  • Online Enrollment — enable to offer the office hour remotely. When enabled, two additional fields appear:

    • Meeting URL — paste a link to your online meeting, such as Meet, Zoom, Teams, or WebEx. Per the in-app helper text: "If you don't enter a link, a Google Meet link will be created automatically."

    • Extra Info — an optional free-text field with the placeholder "Anything else relevant?" and the example "For example: Room password: 123456."

Go deeper

Managing office hour attendance

You can add or remove attendees for an office hour, and see what attendees want to talk about in the session. For more, see How to manage office hour attendance.

See also

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