The versatility of PlusPlus content allows you to combine live, relational engagement with built content to onboard effectively and keep your entire org on the same page. PlusPlus makes it easy for your internal experts to help answer your org’s biggest questions and have it be easily discovered. Here are the content items that make all the magic happen.
Human connection has always been the best form of transferring knowledge. These content items facilitate the relational engagement that keeps your org growing and learning from its experts.
Create events that can be hosted virtually and/or in person. Events provide a more personal mode of training or informing, or they can facilitate celebrations and points of relational connection. PlusPlus makes it easy to set up recurring events with Event Types, and then makes the event discoverable by people in your org. You can also assign events to team members.
To get started with events, see PlusPlus 101: Getting started with live events.
Office hours are a way for experts in your org to open their door to teammates, either virtually or in person, providing an organic means of reduplicating their expertise and connecting team members in a shared mission. You can set up office hour sessions in PlusPlus, allowing users to enroll and engage in a session.
To get started with office hours, see PlusPlus 101: Facilitate office hours.
PlusPlus mentorship provides a means for team members to gain insights and skills from a mentor. You can either engage PlusPlus as a mentee seeking mentorship, or a mentor seeking a mentee. PlusPlus makes it easy for mentors and mentees to connect and set up mentorship sessions.
To get started with mentorship, see PlusPlus 101: Offer a mentorship program.
PlusPlus lets you build content that team members engage at their own pace, allowing you to standardize the material available to the org, while also making it engaging and discoverable. You can also assign content items to members of the org.
Link to your own video content or share TED talks and record trainings through PlusPlus, and make them discoverable to your org. You can assign videos to team members as a one-off or integrate them into learning paths with PlusPlus tracks.
To get started with videos, see PlusPlus 101: Getting started with videos.
Keep the entire org in the know with written content or dig into technical questions for the benefit of a specific team. You can assign stand-alone articles, integrate them into a PlusPlus track, or make them discoverable for team members to engage on their own.
To get started with articles, see PlusPlus 101: Getting started with articles.
Link to external LMS content, such as LinkedIn Learning, to engage your teams with course material. You can assign courses individually or integrate them into a PlusPlus track.
To get started with courses, see PlusPlus 101: Getting started with eLearning courses.
Create, maintain, discover, consume, and track self-paced technical tutorials. Codelabs can be authored by people who are not professional instructional designers, don't have license to eLearning authoring tools, and want to use a format (like Markdown) that they are already familiar with. They are especially helpful for getting new engineer hires up to speed quickly, but you may find the intuitive learning format useful for training broader audiences.
To get started with codelabs, see PlusPlus 101: Offer technical tutorials through codelabs.
With PlusPlus tracks, you can bring together both the live engagement and the self-paced content types PlusPlus offers.
Tracks are ideal for learning new concepts in a specific order, as when onboarding new team members. Tracks combine various PlusPlus content types (videos, articles, courses, and events) into a single learning playbook, allowing you to utilize the versatility of the platform to engage team members. You can assign tracks or make them discoverable for team members to engage on their own.
To get started with tracks, see PlusPlus 101: Offer sequential learning playbooks with tracks.
Once you’re offering content with PlusPlus, you may be wondering how your team members will know about it. That’s where categories, tags, and filters come in.
Categories organize your catalog of content into big buckets, often geared toward different departments or teams, such as Engineering, Management, Sales, and so on. With tags you can mark content as touching specific points of interest or specialty, such as AI, Best Practices, Culture, and so on. Working with categories and tags points team members to the content they want to engage as they peruse the catalog.
In addition to categories, you can create filters for organizing content into buckets to which categories don’t apply. For example, if you provide content in multiple languages, you can add a Language filter to organize content by language. Filters provide an additional layer of organization to make your content more discoverable.
For more on discoverability, see PlusPlus 101: How to make your content discoverable.