Scenario
As a content owner, you want to write a new article (or edit an existing one) for people in your org to read.
Solution
First, make sure you've enabled articles for your instance of PlusPlus.
In the Catalog, click New and select Article from the menu.
Or, to edit an existing article, go to the article, open the context menu (button with three dots) and select Edit.Draft your article in the Description field.
You can embed various media in the article, like images, cloud or Confluence docs, and videos. Learn more.Add an article Title and add other details.
Go deeper to see other details you can configure for an article.Publish the article.
Or, if you're editing an existing article, Save your changes.
The article is now discoverable in the Catalog and you can assign it to team members or include it in a track.
Go deeper
More article details
In addition to the details mentioned above, you can also:
Turn on the Inline item option to make the article visible only in tracks to which it is added.
Add a cover image.
Attach a PDF, which renders below the article text. See How readers complete the article before you do — attaching a PDF changes how the article gets completed.
Switch Completable on or off, which controls whether people can save, complete, and rate the article. It is on by default.
Set an Estimated Duration for reading the article.
Specify Authors who can edit the article.
Add Categories and Tags to make the article discoverable.
Configure Access Control to make the article public, hidden, or only available to certain groups.
Set up Notifications for the article.
How readers complete the article
Readers complete an article by scrolling to the end of it. They do not have to click Mark Complete, though that button is still there for them.
Two settings on this form change that, so they are worth knowing as you write.
Attaching a PDF turns automatic completion off for the article. PlusPlus cannot tell how far into a PDF someone has read, so readers have to click Mark Complete themselves. If you want the article to complete on its own, put the content in the Description field rather than in an attached PDF.
Switching Completable off removes completion entirely. There is no automatic completion and no Mark Complete button, so the article becomes something people read but never finish. Only turn it off for reference material you do not want to track.
Both matter most when the article is assigned or sits in a track, where you are relying on completions to measure progress.
For the full set of conditions, see How articles get marked complete.