Getting Started with PlusPlus

Understand and manage the fundamental elements of the application

38 articles in this collection
Written by Michael Wallace, Amanda Savluchinske, Aleksandar (Saša) Gargenta and 2 others

PlusPlus 101: The onboarding guide

See how to use the HelpCenter to kickstart understanding and using PlusPlus.

Written by Jonathan Allston
Updated over a week ago

PlusPlus 101: Content you can create

Learn about the content types that make up the core building blocks of PlusPlus.

Written by Jonathan Allston
Updated over a week ago

PlusPlus 101: How to make content discoverable

Learn the basics of categories, tags, and filters so your team can discover and engage content.

Written by Jonathan Allston
Updated over a week ago

How to assign content

Learn how to assign event types, tracks, courses, articles, and videos to team members.

Written by Jonathan Allston
Updated over a week ago

How to manage assignments

Learn how to change due dates, unassign, and mark completion for content assignments.

Written by Jonathan Allston
Updated this week

How to offer additional resources for content

Learn how to give additional resources to people engaging events, tracks, courses, videos, and articles.

Written by Jonathan Allston
Updated over a week ago

Why is the platform sometimes unavailable?

Learn about our deployments, maintenance windows, and planned/unplanned downtime.

Written by Aleksandar (Saša) Gargenta
Updated over a week ago

Browser Support

Which browsers does PlusPlus support?

Written by Aleksandar (Saša) Gargenta
Updated over a week ago

How to duplicate scheduled events and office hour sessions

Learn how to make copies of events and office hour sessions to run at additional times or on a recurring schedule.

Written by Jonathan Allston
Updated this week

How to customize notification templates

Get in the know of how to manage platform emails and Slack messages

Written by Amanda Savluchinske
Updated over a week ago

PlusPlus Introduction

High-level overview of the app and the terminology we employ

Written by Michael Wallace
Updated over a week ago

How to filter content with default and flexible selections

Navigate more quickly to useful content within each module

Written by Michael Wallace
Updated over a week ago

How to upload cover art

Select your file based upon the proper ratio and pixels

Written by Michael Wallace
Updated over a week ago

PlusPlus 101: Control access to content

Learn how to limit access to content in PlusPlus with groups and hiding options.

Written by Jonathan Allston
Updated over a week ago

PlusPlus 101: Organize users and control access to content with groups

Learn the basics of using groups in PlusPlus to organize and filter users and to control access to content.

Written by Jonathan Allston
Updated over a week ago

How to assign people to Groups

Associate groups to individuals and restrict access to events

Written by Michael Wallace
Updated over a week ago

What is the Catalog?

Easily discover and search for all of the learning content in one place

Written by Michael Wallace
Updated over a week ago

PlusPlus 101: Getting started with notifications

Get a basic understanding of how email and Slack notifications work in PlusPlus, and how you can customize them.

Written by Jonathan Allston
Updated over a week ago

Feedback & Surveys

How to gather feedback with surveys

Learn the basic steps of soliciting feedback through surveys.

Written by Jonathan Allston
Updated over a week ago

PlusPlus 101: How to get user feedback

Learn how you can gather user feedback in PlusPlus with ratings and surveys.

Written by Jonathan Allston
Updated over a week ago

How to create surveys

Learn how to create a survey to solicit feedback on content.

Written by Jonathan Allston
Updated over a week ago

How to duplicate surveys

Learn how to duplicate an existing survey.

Written by Jonathan Allston
Updated over a week ago

How to attach surveys to events

Learn how to attach existing surveys to an event to solicit feedback.

Written by Jonathan Allston
Updated over a week ago

How to attach surveys to non-event content items

Learn how to attach existing surveys to a track, course, article, or video.

Written by Jonathan Allston
Updated over a week ago

How to retrieve survey results

Learn how to gather survey results from events, tracks, courses, articles, and videos.

Written by Jonathan Allston
Updated over a week ago

How to edit surveys

Learn how to edit surveys and the implications of doing so.

Written by Aleksandar (Saša) Gargenta
Updated over a week ago

How to use the Surveys dashboard

Learn how to see all instances related to a survey, and export its responses

Written by Lais Varejão
Updated over a week ago

Surveys and event types

Learn about the relationship between surveys and event types.

Written by Jonathan Allston
Updated over a week ago

Dashboard & Analytics

How to export Dashboard data to CSV

Learn how to bulk export dashboard content, such as: events, enrollments, groups, sessions and others to CSV

Written by Amanda Savluchinske
Updated over a week ago

PlusPlus 101: Access and manage all your data with dashboards

Get a high level view of all you can see and do in dashboards.

Written by Jonathan Allston
Updated over a week ago

PlusPlus 101: Evaluating user engagement with reports

Learn about the reports in PlusPlus that show how team members are engaging your live engagement content in PlusPlus.

Written by Jonathan Allston
Updated over a week ago

How to organize and edit content through the Dashboard

Search and filter all content to make changes or export datasets

Written by Michael Wallace
Updated over a week ago

How to evaluate engagement with Analytics

View reports and statistics from the Dashboard

Written by Michael Wallace
Updated over a week ago

Roles & Permissions

PlusPlus 101: Getting to know user roles and personas

Learn about the different personas in PlusPlus, along with their roles and permissions on the platform.

Written by Jonathan Allston
Updated over a week ago

How roles and settings can be grouped (matrix)

A visual representation of how role permissions and settings combine to create permission groups

Written by Michael Wallace
Updated over a week ago

Where to set permissions for each user

Locate the User Profile, Menu Settings, and Dashboard to set user rights

Written by Michael Wallace
Updated over a week ago

How to assign users to an Organizer or Mentor role

Increase the rights of Regular users and understanding the impact

Written by Michael Wallace
Updated over a week ago

How to add permissions for all users through System Settings

Extend the ability to create, manage, or make requests within specific modules

Written by Michael Wallace
Updated over a week ago