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Getting Started with PlusPlus
Getting Started with PlusPlus
Understand and manage the fundamental elements of the application
+2
38 articles in this collection
Written by
Michael Wallace,
Amanda Savluchinske,
Aleksandar (Saša) Gargenta
and 2 others
PlusPlus 101: The onboarding guide
See how to use the HelpCenter to kickstart understanding and using PlusPlus.
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Written by
Jonathan Allston
Updated over a week ago
PlusPlus 101: Content you can create
Learn about the content types that make up the core building blocks of PlusPlus.
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Written by
Jonathan Allston
Updated over a week ago
PlusPlus 101: How to make content discoverable
Learn the basics of categories, tags, and filters so your team can discover and engage content.
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Written by
Jonathan Allston
Updated over a week ago
How to assign content
Learn how to assign event types, tracks, courses, articles, and videos to team members.
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Written by
Jonathan Allston
Updated over a week ago
How to manage assignments
Learn how to change due dates, unassign, and mark completion for content assignments.
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Written by
Jonathan Allston
Updated this week
How to offer additional resources for content
Learn how to give additional resources to people engaging events, tracks, courses, videos, and articles.
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Written by
Jonathan Allston
Updated over a week ago
Why is the platform sometimes unavailable?
Learn about our deployments, maintenance windows, and planned/unplanned downtime.
Written by
Aleksandar (Saša) Gargenta
Updated over a week ago
Browser Support
Which browsers does PlusPlus support?
Written by
Aleksandar (Saša) Gargenta
Updated over a week ago
How to duplicate scheduled events and office hour sessions
Learn how to make copies of events and office hour sessions to run at additional times or on a recurring schedule.
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Written by
Jonathan Allston
Updated this week
How to customize notification templates
Get in the know of how to manage platform emails and Slack messages
Written by
Amanda Savluchinske
Updated over a week ago
PlusPlus Introduction
High-level overview of the app and the terminology we employ
Written by
Michael Wallace
Updated over a week ago
How to filter content with default and flexible selections
Navigate more quickly to useful content within each module
Written by
Michael Wallace
Updated over a week ago
How to upload cover art
Select your file based upon the proper ratio and pixels
Written by
Michael Wallace
Updated over a week ago
PlusPlus 101: Control access to content
Learn how to limit access to content in PlusPlus with groups and hiding options.
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Written by
Jonathan Allston
Updated over a week ago
PlusPlus 101: Organize users and control access to content with groups
Learn the basics of using groups in PlusPlus to organize and filter users and to control access to content.
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Written by
Jonathan Allston
Updated over a week ago
How to assign people to Groups
Associate groups to individuals and restrict access to events
Written by
Michael Wallace
Updated over a week ago
What is the Catalog?
Easily discover and search for all of the learning content in one place
Written by
Michael Wallace
Updated over a week ago
PlusPlus 101: Getting started with notifications
Get a basic understanding of how email and Slack notifications work in PlusPlus, and how you can customize them.
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Written by
Jonathan Allston
Updated over a week ago
Feedback & Surveys
How to gather feedback with surveys
Learn the basic steps of soliciting feedback through surveys.
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Written by
Jonathan Allston
Updated over a week ago
PlusPlus 101: How to get user feedback
Learn how you can gather user feedback in PlusPlus with ratings and surveys.
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Written by
Jonathan Allston
Updated over a week ago
How to create surveys
Learn how to create a survey to solicit feedback on content.
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Written by
Jonathan Allston
Updated over a week ago
How to duplicate surveys
Learn how to duplicate an existing survey.
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Written by
Jonathan Allston
Updated over a week ago
How to attach surveys to events
Learn how to attach existing surveys to an event to solicit feedback.
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Written by
Jonathan Allston
Updated over a week ago
How to attach surveys to non-event content items
Learn how to attach existing surveys to a track, course, article, or video.
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Written by
Jonathan Allston
Updated over a week ago
How to retrieve survey results
Learn how to gather survey results from events, tracks, courses, articles, and videos.
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Written by
Jonathan Allston
Updated over a week ago
How to edit surveys
Learn how to edit surveys and the implications of doing so.
Written by
Aleksandar (Saša) Gargenta
Updated over a week ago
How to use the Surveys dashboard
Learn how to see all instances related to a survey, and export its responses
Written by
Lais Varejão
Updated over a week ago
Surveys and event types
Learn about the relationship between surveys and event types.
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Written by
Jonathan Allston
Updated over a week ago
Dashboard & Analytics
How to export Dashboard data to CSV
Learn how to bulk export dashboard content, such as: events, enrollments, groups, sessions and others to CSV
Written by
Amanda Savluchinske
Updated over a week ago
PlusPlus 101: Access and manage all your data with dashboards
Get a high level view of all you can see and do in dashboards.
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Written by
Jonathan Allston
Updated over a week ago
PlusPlus 101: Evaluating user engagement with reports
Learn about the reports in PlusPlus that show how team members are engaging your live engagement content in PlusPlus.
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Written by
Jonathan Allston
Updated over a week ago
How to organize and edit content through the Dashboard
Search and filter all content to make changes or export datasets
Written by
Michael Wallace
Updated over a week ago
How to evaluate engagement with Analytics
View reports and statistics from the Dashboard
Written by
Michael Wallace
Updated over a week ago
Roles & Permissions
PlusPlus 101: Getting to know user roles and personas
Learn about the different personas in PlusPlus, along with their roles and permissions on the platform.
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Written by
Jonathan Allston
Updated over a week ago
How roles and settings can be grouped (matrix)
A visual representation of how role permissions and settings combine to create permission groups
Written by
Michael Wallace
Updated over a week ago
Where to set permissions for each user
Locate the User Profile, Menu Settings, and Dashboard to set user rights
Written by
Michael Wallace
Updated over a week ago
How to assign users to an Organizer or Mentor role
Increase the rights of Regular users and understanding the impact
Written by
Michael Wallace
Updated over a week ago
How to add permissions for all users through System Settings
Extend the ability to create, manage, or make requests within specific modules
Written by
Michael Wallace
Updated over a week ago